Occasional Papers

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24_2011_05 Customer Value Management for Results
Improve your business results with a tailored CVM programme
22_2010_11 ISiB GmbH provides end-to-end Open Innovation
Innovation expertise to accelerate strategic innovation initiatives
20_2010_11 Six Sigma_Best kept Secret I
How Motoral won their Malcolm Baldrige Award
19_2010_11 Where have all the price buyers gone?
There are not so many price buyers as you think
18_2009_12 Hats off to Apple
A taste of genuine market innovation
17_2009_12 The Sustainability Market Segment
The market opportunity for sustainability
16_2009_09 Profiting from People
Process Communication Model enables positive communications for improved customer and personal relationships.
15_2009_09 Customer Focus Reality Check
Score your performance on customer focus
14_2009_09 Value2 Integrated Marketing, Sales and KAM
A unique and integrated approach to analytical and interpersonal marketing, sales and KAM
13_2009_09 Success for our Clients
Some cases where GEMS has delivered success for our clients
12_2009_09 Fast Track to Customer Value Segmentation
GEMS Europe's unique Dynamic Customer Segmentation models delivers fast results in Customer Value Segmentation
11_2008-11-Strategic Marketing makes Companies more Profitable*
Key results from the Strategic Marketing Benchmark Study
10_2008-11-Marketing - Even more critical in hard times
Many companies reduce spending on marketing when times get tough. This is a false economy.
09_2008_11-Companies in the dark about their customers
According to disturbing new market research three quarters of UK businesses are confident about their futures - yet have no idea what their customers really think.
08_2008-09-The Power of Price - Building a Customer-Value Driven Approach to Pricing*
Price is the only mechanism in the marketers’ and sellers’ toolbox for capturing value. So it is critical to get prices right.
07_2008-03-New Approaches to Marketing and Sales Effectiveness
Phil Allen reports some lessons in marketing and sales effectiveness.
06_2006-01-Innovating a Competitive Advantage
How can the western chemicals industry regain a strong competitive foothold?
05_2005-02-When will they ever learn?
Phil Allen explores some lessons to be learned from excellent marketing companies.
04_2005-02-Business Growth in Emerging Geographies
Phil Allen explores the growth areas of the world.
03_2004-09-The China Syndrome - Changing at the Speed of Light
All too often I hear that "you can only sell the Chinese on price". This is a fallacy.
02_2004-09-Pricing, Branding and Communications – Key Elements of Excellent Marketing
Inadequate attention to price and inappropriate pricing strategies based on poor understanding of customer need and value are eating away at companies' bottom-lines.
01_2003-07-Marketing: Challenging The Sacred Cows for Greater Value and Profit
Phil Allen challenge to marketers in the chemicals and plastics industry to be more creative in their marketing.