Pentegrity® is the CSIforProfit proprietary systems approach to Customer Value Management utilizing a method that drives sustainable competitive advantage, positioning the client organization to dominate its market place given its size, its focus, its offerings and its delivery mechanisms.
The CSIforProfit Pentegrity® model has five building blocks that are interconnected to provide overall integrity. The model recognizes that organizations are living entities and in an ongoing attempt to maintain high performance one or more elements in the model will shift to address changes in the environment or in fact to create changes in the business environment. In the model, this shift is spread to the other elements which must then adapt to meet the new configuration.
Thus we have elasticity, integrity and strength, the key principles required for organizational excellence. The Pentegrity® model is shown here providing a focus on corporate strategy and its operational consequences for marketing, sales and manufacturing, creating immediate and significant productivity and profitability outcomes.
Pentegrity® harmonizes and optimizes the building blocks of the CVM Strategy that:
- Provides a superior offering to delight customers
- Is delivered by an optimized production system
- Provides maximum value for balanced cost and optimized profitability
- Is managed and created by an empowered workforce
® Registered trademark of CSIforProfit LLC
CSIforProfit is a partnership operated by Phil Allen and Ron Shulman deploying the Pentegrity® CVM model.